Shipping Policy

Shipping Schedule for International Deliveries

  • Every Wednesday & Saturday (before 6:00am EST).
    - Cut off time for Wednesday delivery is Tuesday (6.00am EST)
    Cut off time for Saturday delivery is Friday (6.00am EST)
  • Any changes in schedule will be informed via email.

Estimated Delivery Time

  • Due to the ongoing situation with coronavirus & reduced amount of flights in many countries, kindly expect slight delays in delivery.
  • A test delivery was made to Australia (5,000 km / 3.1k miles) and the delivery took 2.5 weeks to arrive.
  • For comparison, distance between Malaysia to United States is 14,000 km / 8.7k miles.
  • Urgent orders are not recommended as it is estimated for the delivery to take about 2.5 weeks to 2 months.

Shipping Fees

 Zone Countries Rate (USD)
Zone 1 Brunei, Cambodia, Hong Kong SAR, Indonesia, Laos, Myanmar (Burma), Philippines, Singapore, Thailand, Vietnam $10
Zone 2 The rest of the world $12
Not Deliverable Afghanistan, Israel, North Korea, Russian Federation, Somalia, South Sudan, Syrian Arab Republic, Tajikistan, Timor Leste, Ukraine and Yemen. -
  • Free shipping is applicable for all orders above $25.
  • All shipping is inclusive of tracking number, it will track the movement of the parcel from Malaysia -> airport -> destination country -> your address (if supported by your local post).

Missing Parcel / Parcel Did Not Arrive

  • If you have yet to receive your parcel after 3 months, kindly drop me a message at anna@misoartcafe.com

Refund Policy

  • Refund is possible if you are dissatisfied with the quality of stickers or if damage occurs during shipment. Do contact to discuss further on the refund process.